I’m planning to visit. What steps is the Whitney taking to provide for the safety of museumgoers and staff?
The Whitney’s top priority is the health and safety of its visitors, members, and staff, and so we have carefully redesigned the check-in and visiting experience. The Museum has implemented enhanced cleaning measures, staff health screenings, added hand-sanitizing stations, and developed new circulation plans. In order to allow us to monitor capacity effectively, all members and visitors must reserve a ticket in advance of their visit. Member tickets are free.
Do members need to reserve free tickets in advance to visit?
Members enjoy free admission with their Whitney membership card(s). On the day of your visit, bring your membership card(s) and scan in at the self-service entry point near the elevators. Membership cards can also be used for access to dedicated viewings, exhibition previews, and shopping and dining discounts. If preferred, members can continue to book their admission tickets online.
Why do I still need to wear a face covering at the Museum?
The Whitney aims to provide the safest environment for its visitors and staff, informed by the most updated CDC guidance and following all applicable federal, state and local laws. The Whitney is not requiring visitors to disclose vaccination status for entry to the Museum. Until further notice, the Whitney will continue to require face coverings on its premises, regardless of vaccination status, consistent with the New York State Department of Health’s strong recommendation that businesses continue to require face coverings in indoor settings where vaccination status of individuals is unknown.
Will I need to wait in line?
In order to ensure adequate physical distancing in the lobby during the check-in process, we anticipate that, at times, there will be lines to enter the building. Signs, ground markings, and staff will be in place to assist with physical distancing and queuing. Thank you in advance for working with us and doing your part!
Are you planning any special visiting opportunities for members?
During the current season, we are hosting weekly dedicated visiting hours on Saturday and Sunday mornings as well as Monday evenings. For details, visit the online event calendar.
I’m planning to visit with a guest. Do I need to reserve a guest ticket in advance?
Yes, we strongly recommend that members reserve guest tickets in advance of their visit. You may reserve a ticket for your guest online. Select your desired date and time, and then log in using the email address associated with your membership. Then follow the steps to complete the reservation. On the day of your visit, arrive with your guest and have your ticket(s) ready on your mobile device or bring a print out to scan at the self-service entry point near the elevators.
Can I bring a guest to Member Hours?
Yes. Just make sure to reserve a guest ticket online beforehand.
Does the Whitney offer discounted general admission tickets for guests of members?
Yes! On an ongoing basis, members enjoy 50% off general admission tickets for accompanied guests (limits apply).
I just joined or renewed my membership. When will my membership card arrive?
Your membership materials will be mailed approximately three weeks after your membership contribution has been processed. If you’re planning to visit, log in using the email address associated with your membership to reserve a free member ticket online—no need to wait for your membership card.
I lost my membership card. Can I get a replacement?
Yes. Please email us at email@example.com. We’ll place an order for a replacement card. Please note that it will take approximately three weeks to arrive. If you’re planning to visit, log in using the email address associated with your membership to reserve a free member ticket online.
How many people can visit using my membership?
Individual as well as Student, Artist, Senior, and National/International memberships provide admission for the one member.
Dual level membership provides admission for the two members.
Friend and Patron level memberships provide admission for the two members and two accompanied guests.
Circle membership provides admission for the two members and up to four accompanied guests.
Fellow and Sponsor memberships provide admission for the two members and up to six accompanied guests.
Contemporaries membership provides admission for the two members and two accompanied guests.
Contemporaries Patron membership provides admission for the two members and up to four accompanied guests.