Information for Visitors
With Hearing Loss
Sound Amplification Systems
Assistive listening devices ( ALD ) are available free-of-charge at the Access Services Desk in the Museum lobby. The Museum offers FM and infrared receivers with headsets or neck loops. Please inquire about the portable ALD that best suits your needs.
In the Galleries
The Kaufman Astoria Film & Video Gallery located on the second floor is equipped with a permanent infrared assistive listening system.
For special exhibtions and the Whitney’s collection, video and audio works are installed with an infrared assistive listening system. These works are identified by the assistive listening symbol on the wall label. Please request a free infrared receiver with a headset or neck loop at the Access Services Desk in the Museum lobby.
Gallery Tours
FM assistive listening devices are available free-of-charge for group tours, free daily tours, and public programs. Please request an FM receiver with a headset or neck loop at the Access Services Desk in the Museum lobby.
Communication Access Realtime Translation ( CART )
Open captioning with Communication Access Realtime Translation ( CART ) for public programs is available by request with three weeks’ advance notice contingent upon the availability of captioners. To place a request, please contact us at accessfeedback@whitney.org or
(212) 570-7789 Voice.
